Contact us

Frequently Asked Questions

Choose a category below

Stock orders are normally delivered within 1–2 business days after dispatch. Pre-orders and special-order products have their own delivery estimates.

Shipping within the Netherlands is free from €150. Below €150, shipping costs are calculated at checkout.

We ship with PostNL.

Shipping to the Netherlands and Belgium. Tracking included.

Yes. You automatically receive tracking information once your order has been processed for dispatch.

Yes, we also ship to Belgium. Delivery times can vary depending on PostNL and its partner network.

We pack everything carefully to protect your products during shipping.

You can notify us of a return within 14 days of receipt. Please consult our returns policy for the conditions and instructions.

Email info@mysticfrostgames.nl with your order number to request return instructions.

Refunds are processed using the original payment method in accordance with our returns policy.

No, we do not sell single cards.

Why Japanese cards?

Japanese TCG releases feature Japanese text, distinctive artwork and their own product formats. Check each product for its language and contents. We sell original Japanese products.